May 15, 2013
Downloads—Download drivers, software, and updates for your WD product. MY BOOK DUO USER MANUAL ABOUT YOUR WD STORAGE DEVICE – 3 Kit Contents As shown in Figure 1, your My Book Duo device kit includes the following: My Book Duo device, with WD SmartWare Pr o.
WDFirmwareUpdater.zip
1.4 MB
29,625
Storage Devices
Windows (all)
Important: The following precautions should be taken before installing the firmware update.
- Before updating the firmware on your drive, make sure you have a copy of all the data on your drive stored on a separate device.
- An available USB port on your computer is required. Your drive MUST be connected to your computer through the USB port to update the firmware.
- If you are using a laptop, please make sure the battery is sufficiently charged
- During the firmware update, DO NOT disconnect or disrupt the power to the drive.
- All AntiVirus software MUST be disabled.
- All Anti-Spyware software MUST be disabled.
- ANY and ALL programs that would require drive access during the update MUST be disabled .
- An internet connection is required to install the firmware update.
Instructions:
- Disconnect all other external drives from the computer except for one My Book or My Passport.
- Download WDFirmwareUpdater.zip to your desktop.
- Extract the file using an extraction utility.
- Once extracted, double-click on the file named WDFirmwareUpdater.exe.
- Click 'Continue.'
- Click 'Accept' on EULA.
- Please wait a few minutes until the required update modules are downloaded.
- If the drive displayed is the correct drive, click 'Update Firmware.'
- Please wait a few minutes while your drive's firmware is updated.
- Click 'Exit.'
- Please remove the USB and power cable. Wait 10 seconds and then connect the power cable and USB cable.
- Reboot your computer.
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